Tech Industry Luncheon: Crafting Human-Centered, Frictionless Digital Experiences for 2026
Date and Time
Wednesday Apr 22, 2026
11:30 AM - 1:00 PM CDT
Wednesday, April 22
11:30 Check in and networking
12:00 Program begins
1:00 Program conclusion
Location
Prestonwood Country Club
15909 Preston Road
Dallas, TX 75248
Fees/Admission
$66.95 members
$87.55 prospective members
$515.00 reserved table for 8
Contact Information
Deb Sawyer
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Event Sponsors
Description
In 2026, the retail landscape is undergoing a seismic shift, driven by evolving consumer expectations and technological advancements.
Our April Tech Industry Lunch explores how retailers can harness AI, phygital experiences, and in-store technology to create seamless, human-centered digital customer experiences (CX).
From Agentic AI that anticipates customer needs to unified commerce strategies that blend physical and digital worlds, we'll uncover the trends shaping the future of retail. Learn actionable insights to transform your CX strategy, empower your teams, and deliver experiences that feel effortless and deeply human.
This panel presentation includes:
- Adib Abrahim – Managing Director, Brand, Advertising, Creative, and Digital Communications, American Airlines
- Mason Page – Director of Digital Experience Innovation, Samsung Electronics America
- David Yalovsky – Chief Product Officer, Ziosk
