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B-TRNSFRMD Consulting LLC.

B-TRNSFRMD Consulting LLC.

IT Services & Consultants

About Us

B-TRNSFRMD is a dynamic and forward-thinking independent consulting firm with a global presence in Plano, Boston, and India. At B-TRNSFRMD, we specialize in partnering with CIOs and CXOs of leading enterprises to orchestrate digital transformation strategies, amplify superlative customer and employee experiences, and implement cutting-edge solutions for omnichannel support, cloud contact centers, service desks, and customer analytics.

What sets us apart is our unwavering commitment to delivering tangible business impact rapidly, measured in weeks and months, not years, through integrated solutions using Cloud, AI, and bots. Our team, comprised of Tier-1 consultants and implementation experts, has a proven track record of delivering over $500 million in transformation benefits to clients worldwide. Moreover, as certified solution partners for leading CX, CCaaS, and ITSM platforms, including ServiceNow, FreshWorks, NICE, Genesys, Five9, RingCentral, AWS, and Microsoft Azure, we are well-equipped to empower your organization's growth and customer success.

We have a remarkable success story that showcases our ability to revolutionize the patient experience in the healthcare sector, helping providers achieve scalability, improve patient engagement through AI and automation, and attain revenue goals while reducing technology spending by over $1.3 Million over three years. You can learn more about us at w

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